Help with TIER 1 Portal

TIER 1 Portal is available to active TIER 1 coaching athletes. Accounts are provisioned through the coaching service; there is no public in-app registration. If you see Access Pending, confirm that your coach used the same email address as your login and enabled nutrition access.

Continue through the secure TIER 1 sign-in page with a passkey or your athlete-account email and password. You can add a passkey from Settings after signing in. A saved session can be unlocked with Face ID, Touch ID, or the device passcode. If access has expired or been revoked, sign in again or contact support.

Meal plans, targets, recipes, education, and notifications are assigned through the separate coach portal. If information looks missing or incorrect, refresh the app and then contact your coach or TIER 1 support.

Use Settings inside TIER 1 Portal to open the privacy policy or start an account-and-data deletion request. Do not send passwords, authentication codes, or sensitive health details by email.

Support requests are normally acknowledged within two business days. Account-security reports are prioritized. Include your account email, device model, iOS version, app version, and a short description of the problem.