Help with T1 Training

T1 Training is available to active TIER 1 coaching athletes. Accounts are provisioned through the coaching service; there is no public registration inside the app. If you see Access Pending, confirm that your coach used the same email address as your login and enabled training access.

Tap Continue Securely and sign in through the TIER 1 secure authentication page. A saved session may be restored using Face ID, Touch ID, or your device passcode. To change accounts or end your session, open the Plan tab and use Log Out in the athlete profile card at the top of the screen.

Signing out removes the session and locally cached athlete training data from the device. Never send a password, passkey, or authentication code by email.

The Plan tab shows assigned sessions for today and the week. The Train tab guides you through exercises, sets, intervals, supersets, recovery periods, and session completion. Pull down to refresh if a recent coaching change is not visible.

If an exercise, load, repetition target, schedule, or completed result appears incorrect, contact your coach or TIER 1 support with the session date and exercise name.

Use Updates to review and respond to coach check-ins. Pain reports and workout feedback are shared with the authorized coaching team to support appropriate training adjustments. T1 Training is not an emergency or medical service; seek qualified medical care for an injury or urgent concern.

T1 Training can retain recent plan information and queue certain workout changes during a temporary connection problem. Reopen the app with a stable internet connection to synchronize. Before signing out, connect to the internet and allow any recent workout results to finish syncing.

First confirm that the device is online, pull down to refresh, and install the latest available version of T1 Training. If the problem continues, include your account email, device model, iOS version, app version, the affected session date, and a short description of what happened.

Support requests are normally acknowledged within two business days. Account-security reports are prioritized.